Taking Action to Improve Resilience and Disclose Performance

Taking Action to Improve Resilience and Disclose Performance

U.S. Department of Energy (DOE) 2019 Better Buildings Summit Finance + Resilience Initiative


Part 2 of the Finance + Resilience mini-series will focus on different mechanisms for financing resilience projects, reporting frameworks for disclosing resilience performance, and pulling everything into a resilience risk management plan.



Commercial, Multifamily, Financial Services



  • Mike Doty, Director Energy Efficiency Lending, Greenworks Lending (LinkedIn)
  • Guy Van Syckle, Senior Manager, Hannon Armstrong (LinkedIn)
  • Brenna Walraven, President and CEO, Corporate Sustainability Solutions (LinkedInTwitter)


Date and Time

Tuesday, April 28, 2020
12:00PM -1:00PM PST



About Better Buildings Initiative

Better Buildings is an initiative of the U.S. Department of Energy (DOE) designed to improve the lives of the American people by driving leadership in energy innovation. Through Better Buildings, DOE partners with leaders in the public and private sectors to make the nation’s homes, commercial buildings and industrial plants more energy efficient by accelerating investment and sharing of successful best practices.

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The Business of Property Management (online course)

The Business of Property Management (online course)

The Property Management course gives a practical description of the “nuts and bolts” of the business of property management.  You will learn the secrets of the trade and the value of professionalism and ethics that will assist you in maximizing the income to the owners, while protecting the asset and treating tenants fairly.  Other topics covered in the course include tenant relations; landlord/tenant law; leasing/renting; office administration; insurance; financial statements/budgets; building maintenance; and property management as a career.


Course Description

CSUF: FIN 400 Property Management (online for CSUF students)

Brenna Walraven will shares Secrets of the Trade with CSUF students.



  • Property Management Introduction & Foundation
    • What it takes to be in Property Management
  • Skills needed
    • Every day is different
    • Customer Centric Approach
    • Understand Ownership Objectives
  • Examples of a “Day in the Life”
    • How does a pandemic impact your property or portfolio?
    • How does underwriting impact your job?
    • New ways to add value in property operations
  • Importance of Leadership
  • Questions


Date and Time

April, 27, 2020




Online for CSUF students


Class Contact

Jia Xie
Assistant Professor
Department of Finance
Mihaylo School of Business & Economics
California State University at Fullerton


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The Real Deal: Why an Authentic ESG Reporting Strategy Matters

The Real Deal: Why an Authentic ESG Reporting Strategy Matters

Historically, Environmental, Social and Governance (ESG) goals reflected a company’s public relations strategy, primarily driven by investor demands and not central to the success of their business and brand. Those days may be fast disappearing as resident and employee prospects are also making decisions based on how they feel about the company brand as it relates to corporate social responsibility, diversity of leadership, and commitment to environmental principles.


Relative benchmarking platforms, like GRESB, improve both multifamily companies’ and investors’ ability to reveal ESG performance over time while also providing transparency and insight into industry standard practices. This expanding practice area will require due diligence on a provider’s data standards and methodologies to identify the right ESG reporting framework.


Hear from companies who are leaning in to their ESG goals and why it matters to your bottom line. Join Brenna Walraven, President and CEO, for Corporate Sustainability Strategies, as she moderates National Multifamily Housing Council’s OPTECH Conference session: The Real Deal: Why an Authentic ESG Reporting Strategy Matters.





  • Brenna Walraven, President and CEO, Corporate Sustainability Strategies, Inc.


  • Laura Craft, SVP, Global Strategy and Investment ESG, Heitman
  • Brad Dockser, Chief Executive Officer, Green Generation
  • Jason McIntyre, Director of Sustainability and Operations, USAA Real Estate


Date & Time



November 12, 2019



About National Multifamily Housing Council OPTECH Conference & Expo


NMHC OPTECH Conference & Expo offers an unparalleled educational and networking environment with exclusive peer-to-peer roundtables, property and revenue management workshops, and cutting edge content and speakers. Explore new operations and technology-related products and services in the robust exhibit hall.


Who Attends? Open to NMHC members and non-members, the conference is geared toward decision-making executives. Over 1,000 CEOs, COOs, CTOs, CIOs, VPs, etc. attend.


Learn more and register.

Energy Manager Summit: Take Your Assets to Peak Efficiency

Energy Manager Summit: Take Your Assets to Peak Efficiency

An event for leading facilities management professionals, the goal of the event is to help make your facilities more energy efficient, effective and improve your company’s bottom line.

We are excited to announce Brenna Walraven, President and CEO, for Corporate Sustainability Strategies, is chairing and heading the 2020 Energy Manager Summit. This all-encompassing event is focused strictly on energy and how to gain efficiency. The agenda is packed with tons of out-of-the-box sessions designed to elevate the conversation from engaging to actionable, networking opportunities to build on professional relationships, and an intimate setting to learn and exchange in both private and group meetings.


This event brings top suppliers and solution providers together with Energy Management Professionals for 3.5 days of high-level information sharing that will impact the way energy is consumed in commercial buildings.



  • Internet of Things innovations
  • Smart software strategies
  • Data analytics and how to finance energy efficiency projects


Exchange – Boardroom presentations with vendors offering trends and technology to improve energy efficiency and building performance.


Engage – 1-to-1 meetings with leading manufacturers & service providers.


Learn – Keynote and panel discussions give you the opportunity to learn from leading experts in energy management and building operations.


Network – Share best practices with your peers and build relationships that will last long after the event.


This is FULLY HOSTED EVENT for approved attendees. In appreciation for time spent out of office, attendees will receive complimentary airfare, lodging, meals, registration costs, and best of all a stellar CEU educational curriculum.


Inquire Now



Optimizing Community Infrastructure: Resilience in the Face of Shocks and Stresses

Optimizing Community Infrastructure: Resilience in the Face of Shocks and Stresses

We are grateful to have had the opportunity to contribute to the upcoming book, “Optimizing Community Infrastructure: Resilience in the Face of Shocks and Stresses.” This book is edited by Ryan Colker, Vice President, Innovation at International Code Council and Executive Director of Alliance for National and Community Resilience (ANCR), a national coalition working to provide communities with the tools necessary to holistically assess and improve their resilience.


Optimizing Community Infrastructure: Resilience in the Face of Shocks and Stresses examines the resilience measures being deployed within individual disciplines and sectors and how multi-stakeholder efforts can catalyze action to address global challenges in preparedness and disaster and hazard mitigation. The book provides a theoretical framework to advance thinking on creating resilient, inclusive, sustainable and safe communities. Users will find an accurate and up-to-date guide for working on the development, implementation, monitoring and assessment of policies, programs and projects related to community resilience.


  • Provides updated information on resilience, especially on infrastructure, finance, land use, standards and policies
  • Includes case studies that illustrate how communities have increased their resilience to natural and other disasters
  • Analyzes the institutional, political, social and economic dimensions of resilience at the community level
  • Illustrates the interdependencies and interconnectedness of infrastructure systems and how community resilience relies on a holistic approach
  • Examines responses to emerging risks associated with climate change


More Information

Innovations in Energy-Efficient Apartments

Innovations in Energy-Efficient Apartments

Multifamily operators face high expectations for reducing their properties’ carbon footprints and greenhouse gas emissions. A deep dive into today’s best practices.


By Gail Kalinoski


Faced with the urgency of reducing carbon footprints and greenhouse gases, multifamily operators are embarking on a new era of energy efficiency. No one-size-fits-all approach exists; strategies vary widely by location and multifamily category. Whether the community is a ground-up project or a vintage property, identifying the best tools demands a smart assessment.

Yet by all accounts, the investment of time and capital can pay handsome dividends. Comprehensive, cost-effective upgrades improve the energy efficiency of multifamily properties by 15 to 30 percent and save $3.4 billion in multifamily utility costs annually, the American Council for an Energy-Efficient Economy estimates. They also help properties stay competitive as tenants seek more sophisticated energy-efficient homes.

Coronel Apartments, a newly completed 54-unit community in the East Hollywood section of Los Angeles, is loaded with energy-efficient features –  enough to ensure likely LEED Platinum certification. “Coronel optimizes energy performance with high-efficiency windows, boiler and solar hot water,” said John Arnold, partner at KFA Architecture, designer for the transit-oriented multifamily property developed by Hollywood Community Housing Corp. Also featured: all-LED light fixtures, certified sustainable flooring,  low-emission insulation and locally sourced concrete aggregate.

While Arnold acknowledges that an affordable housing project doesn’t need to market its energy-efficiency efforts the way a market-rate development does, sustainability features are often used to promote affordable housing among non-profit organizations, politicians, funding agencies. BRP Cos., which specializes in affordable housing, workforce and market-rate housing, routinely installs programmable thermostats, Energy Star appliances, energy-efficient lighting, floor-to-ceiling Low-E windows and water conserving fixtures in its New York City-area projects.

“Most of our projects aspire to LEED Silver or greater,” noted Mary Serafy, managing director at BRP Cos. “These features provide significant operational savings for years to come.”


In 2010, BRP and Goldman Sachs Group Inc. unveiled plans for The Bradford, a 501-unit, mixed-use project which became the first affordable housing development in New York City to install a cogeneration power plant. BRP subsequently added cogeneration plants at three other New York City properties. The plants have cut operations costs and promoted easier maintenance. “In addition, we receive a discount on our electric bill since we are using a master meter, which we share with the tenants,” she said.

BRP recently completed The Crossing at Jamaica in Queens, a $400 million-plus, 699-unit mixed-use development. Economies of scale apply to energy efficiency measures,  “The biggest difference relates to the housing and cooling of the buildings, “ Serafy observed.

Heat pumps and variable refrigerant flow systems are much more economical in large buildings than in smaller buildings, allowing for more enhanced efficiencyOne strategy is to eliminate the traditional use of louvers for PTAC (packaged terminal air conditioners) or HVAC AC units, which provides for a much tighter building envelope,” Serafy noted.

The use of electric heat pumps is part of a broader move toward electrification in the multifamily sector, especially in places like California, but the technology has not yet achieved broad adoption. “The technology is there, but the market capacity isn’t. We need to build market capacity,” said Sean Denniston, senior project manager at the New Buildings Institute in Portland, Ore. Education, too, is needed, since many multifamily designers and contractors are unfamiliar with heat pumps.

“All electric multifamily is something that is going to be more common, a bigger part of their practice,” Denniston predicted. “Whether it is responding to regulatory pressures in California or (to) people who want to live in zero-carbon buildings, all-electric is going to be the way to do that.”


The multifamily sector is also feeling the impact of actions taken by lawmakers and regulators. “Multifamily is on the cusp of some fairly substantial changes being driven by policy…a lot of local jurisdictions, cities or states are beginning to look at carbon as the driving factor of their policies,” Denniston noted.

California, which has set a goal of relying solely on zero-emission energy sources for electricity and carbon neutrality by 2045, has a mandate requiring all new  multifamily projects of three stories or fewer, as well as new single-family homes, to have solar panels beginning in 2020. The first-in-the-nation mandate offers some exceptions for small or shaded roofs. Energy-efficient technology can enable developers to meet the requirements in place of solar panels.

California’s solar mandate “is definitely a major consideration when planning for equipment on the roof,” said Arnold. Some larger developers are not only expanding the installation of rootop solar panels, but are also complementing those panels with battery storage, reported Brenna Walraven, president & CEO of Huntington Beach, Calif.-based Corporate Sustainability Strategies Inc.

Simon Aftalion, development director of Markwood Enterprises, a Beverly Hills, Calif.,-based real estate investment, management and development firm with multifamily properties in Los Angeles and New York City, said the solar requirements have led the firm to modify its approach to projects.

“Most of our projects require a ‘solar panel ready’ area – meaning we must give up the space for the solar panels and have the area ready to be hooked up as a solar component without needing to built it out right now,” he said.“However, as part of our sustainability efforts, we opted to have our solar-ready areas built out with the addition of panels to complete the area.”

Larger Los Angeles projects like Santa Monica Barrington, a 59,450-square-foot, 53-unit mixed-use property, and Melrose & La Brea, a 16,500-square-foot property that will have upscale rentals and retail, will be getting solar panels. Smaller projects like Dunsmuir Row and Elmwood Row, which have 14 and 13 units respectively, won’t have space for solar panels but will have other energy-saving features.


Another regulatory milestone in the energy efficiency movement arrived in April, when the New York City Council passed the Climate Mobilization Act. The far-reaching legislation requires large buildings, including condominiums and cooperatives, to cut greenhouse gas emissions 40 percent by 2030 and 80 percent by 2050.

As part of Local Law 97, fines will be levied for failure to comply. Some multifamily properties, including rent-regulated communities, will be subject to alternative requirements; like those operated by the New York City Housing Authority and multifamily properties of less than three stories or less with no central HVAC or hot water systems, will be exempt.

In Washington, D.C., the new Clean Energy DC Law expands mandatory benchmarking programs and makes it the first major U.S. city to require energy-efficiency upgrades. Multifamily and commercial properties that do not meet the standard will have five years to boost efficiency by 20 percent or take other measures to improve performance.

Another ramification of local mandates will be pushing developers to adopt strategies like Passive House and net zero operations. “Passive House principles are difficult to achieve at a large scale on tight urban sites with prescriptive orientations and adjacencies,” Arnold said. “Most energy efficiency is achieved through mechanical systems, insulated building envelopes, heat gain management and sustainable landscape practices.”

Nevertheless, Passive House will become more competitively priced as time goes on, and its principles are gaining traction. One prominent example is Sendero Verde, a $223 million mixed-use development in Manhattan’s East Harlem neighborhood. Developed by L+M Development Partners, Jonathan Rose Cos. and Acacia Network, the community will offer nearly 700 affordable housing units. Designed to use 60 to 70 percent less energy than similar buildings, Sendero Verde will be the nation’s largest Passive House project upon completion in 2021.


Electric vehicle charging stations are rapidly becoming standard energy efficiency tools on the strength of both resident preferences and regulations requiring new development to offer EV stations for a percentage of units. Serafy said nearly all the BRP properties have EV charging spaces.

“We have seen increased demand in our attended parking lots, which require 20 percent of the spaces have charging stations,” Serafy said. Some municipalities setting a particularly high bar; San Francisco, for one, is requiring half of parking spaces in multifamily buildings to be wired for a charger.

That regulation is a departure from rules in other California cities which require a percentage of parking spaces to be EV-capable, providing a conduit from the space to an electrical panel, Denniston said. Providing for a future connection today will save multifamily operators an estimated $5,000 per space to add charging capabilities in the future as the market expands.

Markwood, which has begun incorporating fully- and semi-automated self-autonomous parking lots that stack more cars in smaller spaces, is making 20 percent of its spaces EV-ready with the capability for future retrofits. Santa Monica Barrington will have 82 EV stalls and others with EV charging stations include Elmwood Row, Dunsmuir Row, 9th & Hill and Melrose & La Brea.

Perhaps above all, EV stations offer a long-term competitive advantage. “We believe the EV offering will differentiate Markwood from other rental options and attract tenants with a commitment to sustainability and doing their part for the environment,” Aftalion said.


The growing movement toward benchmarking energy performance creates a new responsibility for operators and managers. Yet it also helps reduce risks and provides added transparency for to residents, prospects and investors. “Efficiency in the units is part of the sales pitch,” Walraven said, ticking off a list of popular energy-saving features: Energy Star-certified appliances, Wi-Fi enabled thermostats and LED lighting.

One noteworthy trend is combining energy efficiency and resiliency measures to prepare for natural disasters like floods, wildfires and earthquakes. Examples include moving HVAC and other equipment out of flood-prone basements and buying replacement components for essential equipment to get back online quickly after emergencies.

The good news is that Property Assessed Clean Energy (PACE) and Commercial Property Assessed Clean Energy (C-PACE) can be used for resiliency improvements too, Walraven said. The financing structure allows building owners to borrow money for the improvements and pay through an assessment on their property tax bills. But it is only available in jurisdictions with enabling legislation such as New York City, where the City Council passed a law allowing PACE financing.

Fannie Mae and Freddie Mac continue to offer incentives that offer lower loan rates in exchange for significant energy consumption reductions. By 2018, their green financing portfolios had grown to more than $50 billion for Fannie Mae and about $36 billion for Freddie Mac in 2018.

Walraven said she has seen a surge and growing in interest in “green bonds.” In June, Freddie Mac launched a new CMBS program securitized by workforce housing loans made through its Green Advantage program for investors seeking “green” bonds.

Read the October 2019 issue of MHN.



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